Sweepstakes Competition for Completion of Runna Cancellation Survey

Sweepstakes Competition for Completion of Runna Cancellation Survey - Terms & Conditions

1. The host and promoter of the Sweepstake is The Run Buddy Ltd (company number 13135343) which is a company registered in England and has its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ (“Runna”).

2. This sweepstake (the "Sweepstake") provides that any Runna user aged 18 or over (‘Eligible User”) who submits the Runna Cancellation Survey 2025/26 will receive one (1) entry into the Sweepstake (each instance of this being an “Entry”). 
3. The winner of the Sweepstake will receive one (1)  $250 USD Amazon Voucher.
4. The Prize is non-refundable, non-transferable and non-exchangeable and no cash alternative is offered. You are responsible for paying any taxes that may be levied on the prize (to the extent there are any applicable to your country).
5. The total Approximate Retail Value (ARV) of the Prize is $250 USD and is subject to currency exchange fluctuations that are beyond Runna’s control. All federal, state, and local taxes, and any other costs and expenses not specifically listed herein as part of the prize, are the sole responsibility of the winner and you are responsible for paying any taxes that may be levied on the prize (to the extent there are any applicable to your state and country).

6. The Sweepstake is open to all Eligible Users worldwide who are aged 18 and over, except for residents of the states of New York, Rhode Island and Florida or where otherwise prohibited by law or regulation.  The Sweepstake is not open to employees and ambassadors of Runna and their immediate families, as well as any other persons professionally connected with the Sweepstake.
7. To enter the Sweepstake, you must complete and submit the Runna Cancellation Survey 2025/26 or, alternatively, enter using the alternative method below. By entering the Sweepstake, you are indicating that you agree to be bound by these terms and conditions.
8. The Sweepstake will be drawn on a recurring monthly basis from all submissions correctly submitted during the previous month of the Sweepstake (each a “Sweepstake Period”):

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• Sweepstake Period 1: Open from 1 November 2025 at 00:00 and will close at 23:59 in the UK on 30 November 2025.
• Sweepstake Period 2: Open from 1 December 2025 at 00:00 and will close at 23:59 in the UK on 31 December 2025.
• Sweepstake Period 3:Open from 1 January 2026 at 00:00 and will close at 23:59 in the UK on 31 January 2026.
• Sweepstake Period 4: Open from 1 February 2026 at 00:00 and will close at 23:59 in the UK on 28 February 2026.

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9. One (1) submission is one (1) entry to the Sweepstake and there is a limit of a maximum of one (1) submission and entry to the Sweepstake per person.
10. To enter without submitting a response to the Runna Cancellation Survey 2025/26 as set out above, send an email to support@runna.com with your full name, age, country of residence, and “Sweepstakes for Runna Cancellation Survey” in the subject line. This method of entry is equally valid and will be treated the same as entries made through making a submission.
11. There is no entry fee and no purchase necessary to enter this Sweepstake. A purchase of a subscription or merchandise from Runna is not required and will not increase your chances of winning. Entries made by the free email method above are equally valid and treated the same as entries made through making a submission.
12. Add that incomplete, late, corrupted, or incompatible entries will be void.
13. The winner will be selected from all valid entries received during a Sweepstake Period using a randomised computer process or equivalent independent selection method. The draw will take place no later than fourteen (14) days following the end of each Sweepstake Period.
14. The winner will be notified within five (5) days of the draw via email. If a winner fails to respond providing a valid address (in a country listed above) within five (5) days of this notification, or declines their prize, they will forfeit the prize and a redraw will take place from the remaining valid entries to select a new winner.
15. Runna may in its discretion offer an alternative prize which will have a broadly equivalent value. 
16. Runna may exclude any entries that it, in its sole discretion, considers to be in breach of these terms and conditions or any relevant guidelines, regulation or law, inappropriate, unrelated or offensive. Runna may also disqualify any entries if it, in its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the Sweepstake.
17. For questions about the Sweepstake including the Sweepstake winners, contact support@runna.com.
18. In the event of any fault, mistake, misunderstanding or dispute concerning the operation of any part of the Sweepstake, the decision of Runna shall be final.
19. Runna reserves the right to amend, suspend, or terminate the Sweepstake at any time without prior notice.
20. By participating in the Sweepstake, you agree to be bound by these terms and conditions and confirm that they have read and understood them.
21. Runna will process your personal data to administer the Sweepstake and in accordance with our Privacy Policy, which you can find here.
22. Runna will not be held liable for:
    
    1. Delays, losses, or damages arising or caused by third-parties or factors beyond its reasonable control;
    2. Any technical or system errors during the purchase or redemption process.
23. Nothing in these terms excludes liability for death, personal injury, or fraud caused by the negligence of Runna.
24. Runna does not accept any liability for technical failures, system errors, or interruptions (including, without limitation, those affecting the availability, functionality, or performance of the Runna App or Sweepstake process) that may occur during your use of the Sweepstake. This includes any issues arising from network connectivity, device compatibility, or third-party software integrations.
25. Runna is not responsible for, and expressly exclude liability arising from, the distribution, misuse, or miscommunication of this Sweepstake by any Eligible Users or otherwise.
26. To the maximum extent permitted by law, Runna excludes all liability for indirect, incidental, or consequential losses or damages arising out of or in connection with the Sweepstake including but not limited to any delay or inability to access the Runna app or services, any loss of enjoyment, anticipated savings, or benefit from the Sweepstake; or any loss or damage resulting from reliance on inaccurate or incomplete information provided by Runna.
27. These terms and conditions shall be governed by and construed in accordance with the laws of England and you agree to submit to the exclusive jurisdiction of the courts in England.

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