This Privacy Policy (“Policy”) describes how we collect, share, and use your personal information, as well as how to exercise your privacy rights and choices.
- Scope
La presente Informativa si applica alla piattaforma di Runna, comprese le relative applicazioni mobili, i prodotti, i siti web, la tecnologia, il software e i servizi (collettivamente, i “Servizi”). Please also read our Terms and Conditions (“Terms”), which set out the terms governing the Services. Ai fini della presente Informativa, i termini “Runna”, “noi” o “nostro” si riferiscono a The Run Buddy Limited, che opera con il nome commerciale Runna, una società del gruppo Strava. Ai sensi della presente Informativa, Runna agisce in qualità di titolare del trattamento o "azienda" per quanto riguarda i dati personali che trattiamo. This means we decide how to collect and process personal information.
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
- Information We Collect
- Information You Provide
Account Information: We collect account information such as your name, email address, date of birth, gender, username, and password.
Profile Information: We collect information you provide about yourself, such as your profile photo, fitness goals, and level of experience.
Support Information: We collect the information you provide in connection with requests for support.
- Information From Using the Services
Content You Share: We collect content you share through the Services, such as photos, posts, comments, and messages.
Activity Data: We collect Activity Data directly or through third-party integrations you configure. I “Dati delle attività” sono le informazioni relative alle attività e agli allenamenti che registri o carichi su Runna, come data, ora, distanza, velocità, passo, cadenza, calorie, sforzo percepito, potenza e dati di geolocalizzazione. Activity Data can also include health data, such as heart rate, if you choose to provide it.
Location Information: We collect or infer location information when you sign up for and use the Services. Affinché le nostre funzionalità principali funzionino (ad esempio, il Tracciamento GPS delle attività), devi concederci l'autorizzazione tramite il tuo dispositivo a tracciare la posizione esatta del tuo dispositivo. You can stop sharing precise location at any time with your device settings.
Usage Information: We collect and infer information from your use of the Services, such as your participation in communities and Runna Spaces, participation in partner events (e.g., a parkrun), information related to races that you have entered, and actions you take such as clicking links, logging in, subscribing, your preferences, or viewing others’ activities.
Performance Metrics: We generate metrics from your information to help you analyze your performance, such as your Best Efforts and Runna Score.
Device Information: We collect technical information from the browser, computer, or mobile device used to access the Services. This includes device and network information (such as IP address), log files, and analytics information.
Cookies, Analytics, and Third-Party Technologies: We collect and use information through cookies and similar technologies. Please see the Cookies and Similar Tracking Technologies section below.
Payment Information: If you make a payment on Runna, we collect information about your purchase. Non raccogliamo i dati della tua carta di pagamento. Instead, we use Payment Card Industry compliant third-party payment services.
- Information From Other Sources
Connected Devices and Apps: We collect information (including Activity Data) from devices and apps you choose to connect to Runna, such as your Garmin device. If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
Third-Party Accounts: You can sign up and log in to the Services using accounts with other businesses, such as Google or Apple (“Third-Party Accounts”). Se accedi ai Servizi tramite account di terze parti, raccoglieremo informazioni quali il tuo nome, l'indirizzo e-mail, i dati del profilo e le preferenze. To control the information we receive from Third-Party Accounts, you must use the privacy controls in your Third-Party Account.
Service Providers: We may collect information through our service providers, such as when we collect your feedback through surveys and questionnaires or when you make a purchase through the Runna Store.
Other Users’ Information: We may collect information about you from other Runna users, such as when they comment on your activities.
Corporate Affiliates: We may collect information about you from our parent company, Strava, and its affiliates.
- Come utilizziamo i tuoi dati
- To Provide the Services
Create and Update Your Account: We process information, such as your Account Information and Profile Information, to create and update your account.
Process Your Subscription: We process information to manage your subscription, including using your Location Information to determine your country pricing.
Record Your Activities and Analyze Your Performance: We process your Activity Data and other information to help you record and analyze your performance. For example, we may compare your past efforts or help you set goals for training.
Enable GPS-Based Activities: We use your Location Information to enable GPS-based activity tracking and certain map-related features, such as visualizing your routes.
Customize Your Experience: We use information to personalize your experience. For example, we may prepare individualized training plans for you based on your goals and preferences.
Interact with Other Users: We facilitate interactions with other users, such as participating in communities, participating in Runna Spaces or events, and commenting on other users’ activities on the platform.
Provide AI Features: We use and develop machine learning (“ML”) or artificial intelligence (including large language models) (“AI”) to provide features designed to enhance your training and improve the Services (“AI Features”). Le nostre funzionalità basate sull'intelligenza artificiale includono, ad esempio, la tutela dell'integrità e della sicurezza dei nostri Servizi e degli utenti (come la moderazione delle immagini caricate dagli utenti nella nostra community) e la fornitura di approfondimenti personalizzati sull'allenamento. Depending on your privacy controls and sharing permissions, we also may use personal information such as Activity Data for AI Features, for example, to provide you with training analysis and recommendations.
Visualize Your Activities: We use information to visualize your activities, such as visualizations from your training log or performance metrics.
Share Insights: We help users find new ways and places to be active, and understand how others are engaging in activities. Ad esempio, permettiamo agli utenti di unirsi agli Spaces e condividere approfondimenti relativi alle loro corse con gli altri utenti presenti in quello Space. We may also share aggregated or deidentified information, such as usage or demographics, for public and internal insights.
Contact You About the Services: We may contact you about material changes to our Terms, when investigating alleged violations of our Terms, or with customer support messages.
- To Assist You with a Request
We use information to provide support in response to your requests and comments. Depending on your request, this may require us to access your account (for example, to troubleshoot or replicate a reported issue).
- To Analyze and Improve Our Services
Analytics: We use information to measure traffic and usage trends, understand how visitors interact with our Services, and make improvements. This may include the use of cookies and other tracking technologies, as described in the Cookies and Similar Tracking Technologies section.
Services Improvement: We use information to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services.
- To Provide You with Sponsored Content, Marketing, and Advertising
Sponsored Content: We use information to display content sponsored by third parties like brands or event partners, such as races and partner rewards and discounts.
Marketing and Promotions: We use information to send you content about our Services and suggest or offer you promotions, trial offers, features, or activities.
Targeted Advertising: We advertise our Services through third parties, and may use cookies and other tracking technologies to support targeted advertising and serve relevant ads (see Cookies and Similar Tracking Technologies).
- To Protect You, Others, and the Services
We aim to protect users, enforce our Terms, and promote safety. A tal fine utilizziamo strumenti automatizzati. Ad esempio, cerchiamo di individuare gli abusi e gli utenti malintenzionati, e di rimuovere i contenuti che violano i nostri Termini, come l'incitamento all'odio o lo spam. You can learn how to report violating content here. Ci riserviamo il diritto di controllare gli account e le azioni degli utenti per garantire il rispetto dei nostri Termini e, di conseguenza, possiamo sospendere o chiudere gli account. We may also process your data when we believe it is necessary to prevent serious harm.
- To Manage Legal and Regulatory Obligations
We may use information to manage or respond to demands or obligations related to the law, government entities, or other regulatory bodies with respect to the Services.
- How We Share Your Infomation
We may share your information as follows:
- Information Visible to Others
Your information may be visible to other Runna users. Subject to your privacy controls, your information, including parts of your profile, username, photos, information and content you share (including location, such as where you run), Spaces you belong to on Runna, your Activity Data, the devices you use, and comments you give and receive may be viewable on Runna.
- Service Providers
We may share your information with third parties to support, improve, promote, and secure the Services; process payments; fulfill orders; host the Services; and communicate with you. Questi fornitori di servizi hanno accesso solo alle informazioni necessarie per effettuare determinate prestazioni per nostro conto. We require them to protect and secure your information.
- Third-Party Services
You can choose to share your information and content with third-party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Runna to offer an integrated feature, such as a tracking device. Information you provide to these third parties is subject to their terms and policies.
If you choose to use a Third-Party Account to log in to Runna, we share only the information necessary for login and security purposes. Puoi anche condividere le tue informazioni (compresi i dati sulle attività) tramite SMS, e-mail o sui social media come Instagram. Activities you share to other social networks may be viewable on those platforms, and may include your Location Information.
- Partners
We may disclose information to marketing partners such as those sponsoring or organizing an event that you participate in, when you agree or direct us to share such information. Il Runna Store è ospitato da Shopify e, quando effettui un acquisto tramite il Runna Store, puoi scegliere di condividere i tuoi dati con Shopify, in conformità con i suoi termini e l'informativa sulla privacy. Potremmo inoltre condividere informazioni con reti pubblicitarie di terze parti per promuovere i nostri Servizi (previo tuo consenso, ove richiesto). We may also disclose information through the use of cookies and similar technologies, as explained in the Cookies and Similar Tracking Technologies section below. You can opt out of us sharing your personal information for third-party targeted advertising through the options described in Your Privacy Rights and jurisdiction-specific sections below.
We do not share text messaging opt-in data and consent with third parties.
- Corporate Affiliates, Subsidiaries, and Acquirers of Our Business or Assets
We share information with our parent company, Strava, and its affiliates who process that information under their own Privacy Policies.
If Runna becomes involved in a business combination, acquisition, securities offering, bankruptcy, reorganization, dissolution, or other similar transaction, we may share or transfer your information in connection with such transaction.
- Legal Requirements and Prevention of Harm
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that the law compels or reasonably requires such disclosure. This may include responding to court orders, warrants, subpoenas, or other legal or regulatory process, or disclosures that are otherwise permitted by law.
We may also retain, preserve or disclose your information if we determine it is reasonably necessary or appropriate to: (1) prevent death, serious bodily injury, or other significant harm; (2) address issues of national security or other issues of public importance; (3) prevent or detect violations of our Terms or fraud or abuse of Runna or its users; or (4) protect our operations or our property or other legal rights, including in connection with actual or potential litigation.
- Cookie e tecnologie di tracciamento simili
Raccogliamo, utilizziamo e divulghiamo informazioni tramite cookie, SDK, Google Analytics e altre tecnologie di tracciamento di terze parti per motivi di sicurezza e autenticazione, per comprendere e migliorare la tua esperienza, effettuare analisi, proporti annunci pubblicitari pertinenti, capire come interagisci con gli annunci e consentirti di navigare e utilizzare i nostri Servizi. Specific to Google Analytics, you can find more information in Google’s explanation at “How Google uses information from sites or apps that use our services”. Learn more about how we use cookies and manage your preferences by visiting our Cookie Policy.
- I tuoi diritti e le tue scelte in materia di privacy
Di seguito sono riportati i diritti in materia di privacy di cui potresti godere ai sensi delle leggi vigenti, a seconda del luogo in cui vivi e fatte salve eventuali limitazioni ed eccezioni. If you need further assistance exercising your rights, please use the Contact Us information below.
Access and Portability: You may have the right to know, and request access to, the personal information we collect, use, share, or otherwise process about you. Puoi accedere a gran parte delle tue informazioni effettuando l'accesso al tuo account. If you want to port (move) your data, please Contact Us.
Rectify or Correct: You may have the right to correct inaccurate information.
Restrict or Delete: You have the right to restrict or delete personal information. Puoi limitare o eliminare gran parte delle tue informazioni tramite il tuo account, ad esempio cancellare contenuti come le foto che hai pubblicato, eliminare singole attività o chiudere il tuo account. To delete your account, follow the instructions provided here. Una volta cancellati, non potremo ripristinare i tuoi dati, compreso il tuo account e le tue attività. We do not have control over content you have shared directly or publicly with others, such as photos on other social media platforms, or that others may have copied.
Revoke Consent: To the extent we rely on your consent to engage in certain processing, you have the right to withdraw that consent at any time. Please note that the withdrawal of your consent will not affect processing done previously based on that consent.
Automated Decision-Making: We sometimes use AI features and automated decision-making to analyze your personal information, as described above. But we do not use these technologies for decisions that have legal or similarly significant effects on you.
- Privacy dei bambini
I nostri Servizi non sono destinati né rivolti a minori di 18 anni e non raccogliamo consapevolmente dati personali da persone di età inferiore ai 18 anni. If you are under 18 years of age, do not use the Services.
- Ulteriori informazioni importanti sulla privacy
- How We Protect Information
We implement measures to manage your information securely and consistently with this Policy. We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.
- Retention of Information
We retain information as long as needed to provide the Services, subject to our legal obligations. In genere conserviamo le informazioni associate al tuo account finché non le elimini o finché non ne abbiamo più bisogno per fornirti i Servizi. In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
- Notice for Individuals in the EEA, UK, Switzerland, Brazil and Other Regions
Below is additional information in accordance with data protection laws in the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, Brazil, and other relevant jurisdictions.
Data Subject Rights: Please see Your Privacy Rights and Choices above for a list of rights we provide to you, as well as how to exercise them. Inoltre, hai il diritto di opporti al trattamento dei tuoi dati personali da parte nostra sulla base dei nostri interessi legittimi e di chiederne la limitazione. In questi casi, interromperemo il trattamento dei tuoi dati, a meno che non sussistano motivi legittimi e imperativi per continuare a trattarli o qualora ciò sia necessario per motivi legali. Puoi anche opporti al trattamento dei tuoi dati per finalità di marketing diretto disattivando in qualsiasi momento le newsletter via e-mail modificando le impostazioni di notifica nel tuo profilo. Potresti anche avere il diritto di presentare un reclamo all'autorità di controllo locale per la protezione dei dati.
Lead Supervisory Authority: Runna’s lead supervisory authority in the EEA is the Data Protection Commission of Ireland, and the Information Commissioner’s Office in the UK.
Getting in Touch: Please see the Contact Us section below for our Data Protection Officer and Data Protection Representative. If you have any questions or requests about your legal rights, you can also contact our Data Protection Officer at dpo@runna.com.
Legal Bases: Certain data protection laws require us to identify a valid legal reason (called a “legal basis”) before we collect, use, share or otherwise process your personal information. Tra le basi giuridiche più comuni figurano:
- Contratto: quando il trattamento dei dati personali è necessario per prestare il servizio previsto dal contratto stipulato con te (le nostre Condizioni) o per adottare passi su tua richiesta prima della conclusione di un contratto.
- Consenso: quando ci hai dato il permesso di utilizzare i tuoi dati per un motivo specifico. Hai il diritto di revocare il tuo consenso in qualsiasi momento.
- Interessi legittimi: quando utilizziamo i tuoi dati in modi prevedibili e che non ledono ingiustamente i tuoi diritti.
- Obbligo di legge: quando siamo tenuti per legge a trattare i tuoi dati.
Se vuoi conoscere la base giuridica specifica per ciascuna finalità, clicca su “Scopri di più”.
Cross Border Data Transfers: We predominantly process your information in the UK and EEA. However, we will transfer your information outside the UK and EEA to certain third parties disclosed in How We Share Your Information. I tuoi dati saranno trasferiti, trattati e conservati negli Stati Uniti.
Ogni volta che trasferiamo dati personali all'estero, ricorriamo a strumenti giuridici, come le clausole contrattuali tipo, per garantire la protezione dei tuoi dati personali, in conformità con la normativa vigente in materia di protezione dei dati. If you have further questions about this or would like to request copies of the applicable safeguards used to transfer your information internationally, please Contact Us.
- Avviso per le persone residenti in alcuni Stati degli Stati Uniti
I residenti di alcuni stati degli Stati Uniti, come California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah o Virginia, e di altri stati nella misura in cui questi abbiano adottato leggi sulla privacy simili, potrebbero godere di diritti aggiuntivi ai sensi delle rispettive leggi statali (collettivamente, “Leggi statali statunitensi sulla privacy”).
Categories of Personal Information Shared and the Categories of Third Parties to Whom it was Shared: Our Policy describes how we collect, use, and disclose your personal information.
La tabella accessibile tramite il link "Scopri di più" qui sotto descrive le categorie di informazioni che abbiamo comunicato a terzi per finalità commerciali negli ultimi dodici mesi, nonché le categorie di tali terzi.
Data Subject Rights: Only you or someone legally authorized to act on your behalf may make a request related to your personal information. Please see Your Privacy Rights and Choices for a list of rights we provide to you, as well as how to exercise them. Di seguito ti illustriamo i diritti aggiuntivi di cui potresti godere ai sensi delle leggi statali statunitensi sulla privacy.
- Opt Out of Sharing for Targeted Advertising: You have the right to opt out of sharing your personal information for targeted advertising. Puoi cliccare sul link "Non condividere le mie informazioni personali" nel piè di pagina del sito web oppure inviare un segnale di preferenza di rinuncia, come il Controllo globale della privacy. Tieni presente che "Do Not Track" (DNT) è un'impostazione relativa alla privacy che puoi configurare nei browser, ma al momento non elaboriamo i segnali DNT.
- Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes other than with your consent to provide the Services, or as otherwise permitted by law.
- Non-Discrimination: We will not discriminate against you for exercising any of your US State Privacy Law rights.
- Appeal: You may have the right to appeal our decision regarding a request related to your privacy rights.
Authorized Agents: You may appoint an authorized agent to exercise any of your privacy rights on your behalf. Per verificare che il tuo agente autorizzato agisca per tuo conto, chiederemo una prova al tuo agente e potremmo richiederti di confermare anche la tua identità.
- Aggiornamenti all'Informativa sulla privacy
Runna si riserva il diritto di modificare la presente Informativa in qualsiasi momento. Se apporteremo modifiche alla presente Informativa, pubblicheremo la versione aggiornata e la data di entrata in vigore sul nostro sito web. Se apporteremo modifiche che riteniamo significative, ti daremo un preavviso ben visibile. Se non sei d'accordo con eventuali modifiche alla presente Informativa, dovresti smettere di utilizzare i Servizi ed eliminare il tuo account.
- Contattaci
Se hai domande sulle nostre pratiche in materia di privacy o sulla presente Informativa sulla privacy, oppure se desideri contattare noi o il nostro Responsabile della protezione dei dati, puoi farlo tramite l'indirizzo e-mail o gli indirizzi indicati di seguito.
Rappresentante per la protezione dei dati
Instant EU GDPR Representative Ltd.
Office 2, 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland
contact@gdprlocal.com
+35315549700
The Run Buddy Limited
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Attention: Legal
dpo@runna.com
