This Privacy Policy (“Policy”) describes how we collect, share, and use your personal information, as well as how to exercise your privacy rights and choices.
- Scope
Esta Política se aplica à plataforma da Runna, incluindo os aplicativos móveis, produtos, sites, tecnologia, software e serviços relacionados (coletivamente, “Serviços”). Please also read our Terms and Conditions (“Terms”), which set out the terms governing the Services. Nesta Política, os termos “Runna”, “nós”, “nosso” ou “nossa” referem-se à The Run Buddy Limited, que opera sob o nome comercial Runna, uma empresa do Strava. De acordo com esta Política, a Runna atua como controladora de dados ou “empresa” no que diz respeito às informações pessoais que processamos. This means we decide how to collect and process personal information.
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
- Information We Collect
- Information You Provide
Account Information: We collect account information such as your name, email address, date of birth, gender, username, and password.
Profile Information: We collect information you provide about yourself, such as your profile photo, fitness goals, and level of experience.
Support Information: We collect the information you provide in connection with requests for support.
- Information From Using the Services
Content You Share: We collect content you share through the Services, such as photos, posts, comments, and messages.
Activity Data: We collect Activity Data directly or through third-party integrations you configure. “Dados de atividade” são informações sobre as atividades e treinos que você registra ou envia para o Runna, como data, hora, distância, velocidade, ritmo, cadência, calorias, percepção de esforço, potência e informações de geolocalização. Activity Data can also include health data, such as heart rate, if you choose to provide it.
Location Information: We collect or infer location information when you sign up for and use the Services. Para que nossos principais recursos funcionem (por exemplo, o Rastreamento por GPS para atividades), você precisa nos conceder permissão, através do seu dispositivo, para rastrear a localização exata do seu dispositivo. You can stop sharing precise location at any time with your device settings.
Usage Information: We collect and infer information from your use of the Services, such as your participation in communities and Runna Spaces, participation in partner events (e.g., a parkrun), information related to races that you have entered, and actions you take such as clicking links, logging in, subscribing, your preferences, or viewing others’ activities.
Performance Metrics: We generate metrics from your information to help you analyze your performance, such as your Best Efforts and Runna Score.
Device Information: We collect technical information from the browser, computer, or mobile device used to access the Services. This includes device and network information (such as IP address), log files, and analytics information.
Cookies, Analytics, and Third-Party Technologies: We collect and use information through cookies and similar technologies. Please see the Cookies and Similar Tracking Technologies section below.
Payment Information: If you make a payment on Runna, we collect information about your purchase. Não coletamos os dados do seu cartão de pagamento. Instead, we use Payment Card Industry compliant third-party payment services.
- Information From Other Sources
Connected Devices and Apps: We collect information (including Activity Data) from devices and apps you choose to connect to Runna, such as your Garmin device. If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
Third-Party Accounts: You can sign up and log in to the Services using accounts with other businesses, such as Google or Apple (“Third-Party Accounts”). Se você acessar os Serviços por meio de contas de terceiros, coletaremos informações como seu nome, endereço de e-mail, informações de perfil e preferências. To control the information we receive from Third-Party Accounts, you must use the privacy controls in your Third-Party Account.
Service Providers: We may collect information through our service providers, such as when we collect your feedback through surveys and questionnaires or when you make a purchase through the Runna Store.
Other Users’ Information: We may collect information about you from other Runna users, such as when they comment on your activities.
Corporate Affiliates: We may collect information about you from our parent company, Strava, and its affiliates.
- Como usamos suas informações
- To Provide the Services
Create and Update Your Account: We process information, such as your Account Information and Profile Information, to create and update your account.
Process Your Subscription: We process information to manage your subscription, including using your Location Information to determine your country pricing.
Record Your Activities and Analyze Your Performance: We process your Activity Data and other information to help you record and analyze your performance. For example, we may compare your past efforts or help you set goals for training.
Enable GPS-Based Activities: We use your Location Information to enable GPS-based activity tracking and certain map-related features, such as visualizing your routes.
Customize Your Experience: We use information to personalize your experience. For example, we may prepare individualized training plans for you based on your goals and preferences.
Interact with Other Users: We facilitate interactions with other users, such as participating in communities, participating in Runna Spaces or events, and commenting on other users’ activities on the platform.
Provide AI Features: We use and develop machine learning (“ML”) or artificial intelligence (including large language models) (“AI”) to provide features designed to enhance your training and improve the Services (“AI Features”). Nossos recursos de IA incluem, por exemplo, a proteção da integridade e da segurança dos nossos Serviços e usuários (como a moderação de imagens enviadas pelos usuários para a nossa comunidade) e o fornecimento de insights personalizados sobre treinamento. Depending on your privacy controls and sharing permissions, we also may use personal information such as Activity Data for AI Features, for example, to provide you with training analysis and recommendations.
Visualize Your Activities: We use information to visualize your activities, such as visualizations from your training log or performance metrics.
Share Insights: We help users find new ways and places to be active, and understand how others are engaging in activities. Por exemplo, permitimos que os usuários entrem nos Spaces e compartilhem insights sobre suas corridas com outros usuários nesse Space. We may also share aggregated or deidentified information, such as usage or demographics, for public and internal insights.
Contact You About the Services: We may contact you about material changes to our Terms, when investigating alleged violations of our Terms, or with customer support messages.
- To Assist You with a Request
We use information to provide support in response to your requests and comments. Depending on your request, this may require us to access your account (for example, to troubleshoot or replicate a reported issue).
- To Analyze and Improve Our Services
Analytics: We use information to measure traffic and usage trends, understand how visitors interact with our Services, and make improvements. This may include the use of cookies and other tracking technologies, as described in the Cookies and Similar Tracking Technologies section.
Services Improvement: We use information to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services.
- To Provide You with Sponsored Content, Marketing, and Advertising
Sponsored Content: We use information to display content sponsored by third parties like brands or event partners, such as races and partner rewards and discounts.
Marketing and Promotions: We use information to send you content about our Services and suggest or offer you promotions, trial offers, features, or activities.
Targeted Advertising: We advertise our Services through third parties, and may use cookies and other tracking technologies to support targeted advertising and serve relevant ads (see Cookies and Similar Tracking Technologies).
- To Protect You, Others, and the Services
We aim to protect users, enforce our Terms, and promote safety. Usamos ferramentas automatizadas para esses fins. Por exemplo, procuramos identificar abusos e usuários mal-intencionados, além de remover conteúdos que violem nossos Termos, como discurso de ódio ou spam. You can learn how to report violating content here. Nós nos reservamos o direito de analisar contas e ações dos usuários para garantir o cumprimento dos nossos Termos, e podemos suspender ou encerrar contas como resultado disso. We may also process your data when we believe it is necessary to prevent serious harm.
- To Manage Legal and Regulatory Obligations
We may use information to manage or respond to demands or obligations related to the law, government entities, or other regulatory bodies with respect to the Services.
- How We Share Your Infomation
We may share your information as follows:
- Information Visible to Others
Your information may be visible to other Runna users. Subject to your privacy controls, your information, including parts of your profile, username, photos, information and content you share (including location, such as where you run), Spaces you belong to on Runna, your Activity Data, the devices you use, and comments you give and receive may be viewable on Runna.
- Service Providers
We may share your information with third parties to support, improve, promote, and secure the Services; process payments; fulfill orders; host the Services; and communicate with you. Esses prestadores de serviços só têm acesso às informações necessárias para o desempenho de funções específicas em nosso nome. We require them to protect and secure your information.
- Third-Party Services
You can choose to share your information and content with third-party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Runna to offer an integrated feature, such as a tracking device. Information you provide to these third parties is subject to their terms and policies.
If you choose to use a Third-Party Account to log in to Runna, we share only the information necessary for login and security purposes. Você também pode compartilhar suas informações (incluindo Dados de Atividade) por mensagem de texto, e-mail ou em aplicativos de redes sociais como o Instagram. Activities you share to other social networks may be viewable on those platforms, and may include your Location Information.
- Partners
We may disclose information to marketing partners such as those sponsoring or organizing an event that you participate in, when you agree or direct us to share such information. A Loja Runna é hospedada pela Shopify e, quando você faz uma compra pela Loja Runna, pode optar por compartilhar suas informações com a Shopify, sujeito aos termos e à política de privacidade da empresa. Também podemos compartilhar informações com redes de publicidade de terceiros para promover nossos Serviços (com o seu consentimento, quando necessário). We may also disclose information through the use of cookies and similar technologies, as explained in the Cookies and Similar Tracking Technologies section below. You can opt out of us sharing your personal information for third-party targeted advertising through the options described in Your Privacy Rights and jurisdiction-specific sections below.
We do not share text messaging opt-in data and consent with third parties.
- Corporate Affiliates, Subsidiaries, and Acquirers of Our Business or Assets
We share information with our parent company, Strava, and its affiliates who process that information under their own Privacy Policies.
If Runna becomes involved in a business combination, acquisition, securities offering, bankruptcy, reorganization, dissolution, or other similar transaction, we may share or transfer your information in connection with such transaction.
- Legal Requirements and Prevention of Harm
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that the law compels or reasonably requires such disclosure. This may include responding to court orders, warrants, subpoenas, or other legal or regulatory process, or disclosures that are otherwise permitted by law.
We may also retain, preserve or disclose your information if we determine it is reasonably necessary or appropriate to: (1) prevent death, serious bodily injury, or other significant harm; (2) address issues of national security or other issues of public importance; (3) prevent or detect violations of our Terms or fraud or abuse of Runna or its users; or (4) protect our operations or our property or other legal rights, including in connection with actual or potential litigation.
- Cookies e tecnologias de rastreamento semelhantes
Coletamos, usamos e divulgamos informações por meio de cookies, SDKs, Google Analytics e outras tecnologias de rastreamento de terceiros para fins de segurança e autenticação, para entender e melhorar a sua experiência, realizar análises, informar e exibir anúncios relevantes, entender como você interage com os anúncios e permitir que você navegue e use nossos Serviços. Specific to Google Analytics, you can find more information in Google’s explanation at “How Google uses information from sites or apps that use our services”. Learn more about how we use cookies and manage your preferences by visiting our Cookie Policy.
- Seus direitos e opções de privacidade
Abaixo estão os direitos de privacidade que podem estar disponíveis para você de acordo com as leis aplicáveis, dependendo de onde você mora, e sujeitos a possíveis limitações e exceções. If you need further assistance exercising your rights, please use the Contact Us information below.
Access and Portability: You may have the right to know, and request access to, the personal information we collect, use, share, or otherwise process about you. Você pode acessar grande parte das suas informações fazendo login na sua conta. If you want to port (move) your data, please Contact Us.
Rectify or Correct: You may have the right to correct inaccurate information.
Restrict or Delete: You have the right to restrict or delete personal information. Você pode restringir ou excluir grande parte das suas informações pela sua conta, como excluir conteúdos, por exemplo, fotos que você postou, excluir atividades específicas ou excluir sua conta. To delete your account, follow the instructions provided here. Depois de excluídos, não podemos recuperar seus dados, incluindo sua conta e suas atividades. We do not have control over content you have shared directly or publicly with others, such as photos on other social media platforms, or that others may have copied.
Revoke Consent: To the extent we rely on your consent to engage in certain processing, you have the right to withdraw that consent at any time. Please note that the withdrawal of your consent will not affect processing done previously based on that consent.
Automated Decision-Making: We sometimes use AI features and automated decision-making to analyze your personal information, as described above. But we do not use these technologies for decisions that have legal or similarly significant effects on you.
- Privacidade de crianças
Nossos Serviços não se destinam nem são direcionados a menores de 18 anos, e não coletamos intencionalmente informações pessoais de ninguém com menos de 18 anos. If you are under 18 years of age, do not use the Services.
- Informações adicionais importantes sobre privacidade
- How We Protect Information
We implement measures to manage your information securely and consistently with this Policy. We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.
- Retention of Information
We retain information as long as needed to provide the Services, subject to our legal obligations. Normalmente, mantemos as informações associadas à sua conta até que você as exclua ou até que não precisemos mais delas para prestar os Serviços. In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
- Notice for Individuals in the EEA, UK, Switzerland, Brazil and Other Regions
Below is additional information in accordance with data protection laws in the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, Brazil, and other relevant jurisdictions.
Data Subject Rights: Please see Your Privacy Rights and Choices above for a list of rights we provide to you, as well as how to exercise them. Além disso, você tem o direito de se opor ao tratamento que fazemos dos seus dados pessoais com base nos nossos interesses legítimos e de solicitar a restrição desse tratamento. Nesses casos, deixaremos de tratar seus dados, a menos que tenhamos motivos legítimos e imperiosos para continuar o tratamento ou quando tal for necessário por motivos legais. Você também pode se opor ao tratamento dos seus dados para fins de marketing direto, desativando a assinatura das newsletters por e-mail a qualquer momento, alterando as configurações de notificação no seu perfil. Você também pode ter o direito de apresentar uma reclamação à autoridade de supervisão de proteção de dados local.
Lead Supervisory Authority: Runna’s lead supervisory authority in the EEA is the Data Protection Commission of Ireland, and the Information Commissioner’s Office in the UK.
Getting in Touch: Please see the Contact Us section below for our Data Protection Officer and Data Protection Representative. If you have any questions or requests about your legal rights, you can also contact our Data Protection Officer at dpo@runna.com.
Legal Bases: Certain data protection laws require us to identify a valid legal reason (called a “legal basis”) before we collect, use, share or otherwise process your personal information. As bases jurídicas mais comuns incluem:
- Contrato: Quando o tratamento de dados pessoais é necessário para cumprir o contrato que temos com você (nossos Termos) ou para tomar medidas a seu pedido antes de celebrarmos um contrato.
- Consentimento: Quando você nos dá permissão para usar suas informações por um motivo específico. Você tem o direito de retirar seu consentimento a qualquer momento.
- Interesses legítimos: Quando usamos suas informações de maneiras que são esperadas e que não prejudicam injustamente seus direitos.
- Obrigação legal: quando somos obrigados por lei a tratar os teus dados.
Se quiseres saber a base jurídica específica para cada finalidade, clica em “Saiba mais”.
Cross Border Data Transfers: We predominantly process your information in the UK and EEA. However, we will transfer your information outside the UK and EEA to certain third parties disclosed in How We Share Your Information. Suas informações serão transferidas, processadas e armazenadas nos Estados Unidos.
Sempre que transferimos informações pessoais internacionalmente, utilizamos mecanismos legais, como as Cláusulas Contratuais Padrão, para garantir a proteção das suas informações pessoais, de acordo com a legislação de proteção de dados aplicável. If you have further questions about this or would like to request copies of the applicable safeguards used to transfer your information internationally, please Contact Us.
- Aviso para pessoas que moram em determinados estados dos EUA
Os residentes de certos estados dos EUA, como Califórnia, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, Nova Jersey, Oregon, Tennessee, Texas, Utah ou Virgínia, e de outros estados, na medida em que aprovem leis de privacidade semelhantes, podem ter direitos adicionais previstos nas respectivas leis estaduais (coletivamente, “Leis Estaduais de Privacidade dos EUA”).
Categories of Personal Information Shared and the Categories of Third Parties to Whom it was Shared: Our Policy describes how we collect, use, and disclose your personal information.
A tabela no link "Saiba mais" abaixo descreve as categorias de informações que divulgamos a terceiros para fins comerciais nos últimos doze meses, bem como as categorias desses terceiros.
Data Subject Rights: Only you or someone legally authorized to act on your behalf may make a request related to your personal information. Please see Your Privacy Rights and Choices for a list of rights we provide to you, as well as how to exercise them. Descrevemos a seguir os direitos adicionais que podem estar à sua disposição de acordo com as leis estaduais de privacidade dos EUA.
- Opt Out of Sharing for Targeted Advertising: You have the right to opt out of sharing your personal information for targeted advertising. Você pode clicar no link “Não compartilhar minhas informações pessoais” no rodapé do site ou enviar um sinal de preferência de exclusão, como o Controle Global de Privacidade. Observe que o "Não rastrear" (DNT) é uma preferência de privacidade que você pode definir nos navegadores, mas, no momento, não processamos sinais DNT.
- Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes other than with your consent to provide the Services, or as otherwise permitted by law.
- Non-Discrimination: We will not discriminate against you for exercising any of your US State Privacy Law rights.
- Appeal: You may have the right to appeal our decision regarding a request related to your privacy rights.
Authorized Agents: You may appoint an authorized agent to exercise any of your privacy rights on your behalf. Para verificar se o seu representante autorizado está agindo em seu nome, pediremos uma prova ao seu representante e poderemos solicitar que você também comprove sua identidade.
- Atualizações da Política de privacidade
A Runna se reserva o direito de alterar esta Política a qualquer momento. Se fizermos alterações nesta Política, publicaremos a versão revisada e a data de vigência no nosso site. Se fizermos alterações que considerarmos significativas, avisaremos com antecedência e de forma bem visível. Se você não concordar com alguma alteração nesta Política, deve parar de usar os Serviços e excluir sua conta.
- Entre em contato conosco
Se você tiver dúvidas sobre nossas práticas de privacidade ou sobre esta Política de Privacidade, ou se quiser entrar em contato conosco ou com nosso Encarregado da Proteção de Dados, pode fazê-lo pelo e-mail ou pelos endereços abaixo.
Representante para a Proteção de Dados
Instant EU GDPR Representative Ltd.
Office 2, 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland
contact@gdprlocal.com
+35315549700
The Run Buddy Limited
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Attention: Legal
dpo@runna.com
