This Privacy Policy (“Policy”) describes how we collect, share, and use your personal information, as well as how to exercise your privacy rights and choices.
- Scope
本ポリシーは、関連するモバイルアプリケーション、製品、ウェブサイト、技術、ソフトウェア、およびサービス（以下、総称して「サービス」という）を含む、Runnaのプラットフォームに適用される。 Please also read our Terms and Conditions (“Terms”), which set out the terms governing the Services. 本ポリシーにおいて、「Runna」、「当社」、「当社の」または「我々は」という用語は、Stravaの子会社であり、Runnaの商号で事業を行うThe Run Buddy Limitedを指す。 本ポリシーに基づき、Runnaは、当社が処理する個人情報について、データ管理者または「事業者」としての役割を果たす。 This means we decide how to collect and process personal information.
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
- Information We Collect
- Information You Provide
Account Information: We collect account information such as your name, email address, date of birth, gender, username, and password.
Profile Information: We collect information you provide about yourself, such as your profile photo, fitness goals, and level of experience.
Support Information: We collect the information you provide in connection with requests for support.
- Information From Using the Services
Content You Share: We collect content you share through the Services, such as photos, posts, comments, and messages.
Activity Data: We collect Activity Data directly or through third-party integrations you configure. 「アクティビティデータ」とは、日付、時間、距離、スピード、ペース、ケイデンス、消費カロリー、主観的運動強度、パワー、位置情報など、Runnaに記録またはアップロードしたアクティビティやワークアウトに関する情報のことだ。 Activity Data can also include health data, such as heart rate, if you choose to provide it.
Location Information: We collect or infer location information when you sign up for and use the Services. 当社の主要機能（GPSトラッキングによるアクティビティ追跡など）を利用するには、端末を通じて、端末の正確な位置情報を追跡する許可を当社に付与する必要がある。 You can stop sharing precise location at any time with your device settings.
Usage Information: We collect and infer information from your use of the Services, such as your participation in communities and Runna Spaces, participation in partner events (e.g., a parkrun), information related to races that you have entered, and actions you take such as clicking links, logging in, subscribing, your preferences, or viewing others’ activities.
Performance Metrics: We generate metrics from your information to help you analyze your performance, such as your Best Efforts and Runna Score.
Device Information: We collect technical information from the browser, computer, or mobile device used to access the Services. This includes device and network information (such as IP address), log files, and analytics information.
Cookies, Analytics, and Third-Party Technologies: We collect and use information through cookies and similar technologies. Please see the Cookies and Similar Tracking Technologies section below.
Payment Information: If you make a payment on Runna, we collect information about your purchase. 当社はお客様の支払いカード情報を収集しない。 Instead, we use Payment Card Industry compliant third-party payment services.
- Information From Other Sources
Connected Devices and Apps: We collect information (including Activity Data) from devices and apps you choose to connect to Runna, such as your Garmin device. If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
Third-Party Accounts: You can sign up and log in to the Services using accounts with other businesses, such as Google or Apple (“Third-Party Accounts”). サードパーティアカウントを通じて本サービスにアクセスする場合、当社はお客様の氏名、メールアドレス、プロフィール情報、および設定などの情報を収集する。 To control the information we receive from Third-Party Accounts, you must use the privacy controls in your Third-Party Account.
Service Providers: We may collect information through our service providers, such as when we collect your feedback through surveys and questionnaires or when you make a purchase through the Runna Store.
Other Users’ Information: We may collect information about you from other Runna users, such as when they comment on your activities.
Corporate Affiliates: We may collect information about you from our parent company, Strava, and its affiliates.
- 情報の利用方法
- To Provide the Services
Create and Update Your Account: We process information, such as your Account Information and Profile Information, to create and update your account.
Process Your Subscription: We process information to manage your subscription, including using your Location Information to determine your country pricing.
Record Your Activities and Analyze Your Performance: We process your Activity Data and other information to help you record and analyze your performance. For example, we may compare your past efforts or help you set goals for training.
Enable GPS-Based Activities: We use your Location Information to enable GPS-based activity tracking and certain map-related features, such as visualizing your routes.
Customize Your Experience: We use information to personalize your experience. For example, we may prepare individualized training plans for you based on your goals and preferences.
Interact with Other Users: We facilitate interactions with other users, such as participating in communities, participating in Runna Spaces or events, and commenting on other users’ activities on the platform.
Provide AI Features: We use and develop machine learning (“ML”) or artificial intelligence (including large language models) (“AI”) to provide features designed to enhance your training and improve the Services (“AI Features”). 当社のAI機能には、例えば、サービスおよびユーザーの完全性とセキュリティの保護（ユーザーがコミュニティにアップロードした画像のモデレーションなど）や、パーソナライズされたトレーニングに関するインサイトの提供などが含まれる。 Depending on your privacy controls and sharing permissions, we also may use personal information such as Activity Data for AI Features, for example, to provide you with training analysis and recommendations.
Visualize Your Activities: We use information to visualize your activities, such as visualizations from your training log or performance metrics.
Share Insights: We help users find new ways and places to be active, and understand how others are engaging in activities. 例えば、ユーザーは「スペース」に参加し、そのスペース内の他のユーザーとランニングに関する情報を共有することができる。 We may also share aggregated or deidentified information, such as usage or demographics, for public and internal insights.
Contact You About the Services: We may contact you about material changes to our Terms, when investigating alleged violations of our Terms, or with customer support messages.
- To Assist You with a Request
We use information to provide support in response to your requests and comments. Depending on your request, this may require us to access your account (for example, to troubleshoot or replicate a reported issue).
- To Analyze and Improve Our Services
Analytics: We use information to measure traffic and usage trends, understand how visitors interact with our Services, and make improvements. This may include the use of cookies and other tracking technologies, as described in the Cookies and Similar Tracking Technologies section.
Services Improvement: We use information to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services.
- To Provide You with Sponsored Content, Marketing, and Advertising
Sponsored Content: We use information to display content sponsored by third parties like brands or event partners, such as races and partner rewards and discounts.
Marketing and Promotions: We use information to send you content about our Services and suggest or offer you promotions, trial offers, features, or activities.
Targeted Advertising: We advertise our Services through third parties, and may use cookies and other tracking technologies to support targeted advertising and serve relevant ads (see Cookies and Similar Tracking Technologies).
- To Protect You, Others, and the Services
We aim to protect users, enforce our Terms, and promote safety. これらの目的のために、自動化されたツールを使用している。 例えば、当社は不正利用や悪意のあるユーザーを検知し、ヘイトスピーチやスパムなど、利用規約に違反するコンテンツを削除するよう努めている。 You can learn how to report violating content here. 当社は、利用規約の遵守を確認するため、アカウントおよびユーザーの行動を審査する権利を留保しており、その結果としてアカウントを一時停止または解約する場合がある。 We may also process your data when we believe it is necessary to prevent serious harm.
- To Manage Legal and Regulatory Obligations
We may use information to manage or respond to demands or obligations related to the law, government entities, or other regulatory bodies with respect to the Services.
- How We Share Your Infomation
We may share your information as follows:
- Information Visible to Others
Your information may be visible to other Runna users. Subject to your privacy controls, your information, including parts of your profile, username, photos, information and content you share (including location, such as where you run), Spaces you belong to on Runna, your Activity Data, the devices you use, and comments you give and receive may be viewable on Runna.
- Service Providers
We may share your information with third parties to support, improve, promote, and secure the Services; process payments; fulfill orders; host the Services; and communicate with you. これらのサービスプロバイダーは、当社に代わって特定の業務を遂行するために必要な情報のみにアクセスできる。 We require them to protect and secure your information.
- Third-Party Services
You can choose to share your information and content with third-party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Runna to offer an integrated feature, such as a tracking device. Information you provide to these third parties is subject to their terms and policies.
If you choose to use a Third-Party Account to log in to Runna, we share only the information necessary for login and security purposes. また、テキストメッセージやメール、あるいはInstagramなどのソーシャルメディアアプリを通じて、自分の情報（アクティビティデータを含む）を共有することもできる。 Activities you share to other social networks may be viewable on those platforms, and may include your Location Information.
- Partners
We may disclose information to marketing partners such as those sponsoring or organizing an event that you participate in, when you agree or direct us to share such information. Runna StoreはShopifyによって運営されており、Runna Storeを通じて購入を行う際、Shopifyの利用規約およびプライバシーポリシーに従い、Shopifyと情報を共有することを選択できる。 また、当社のサービスを宣伝するために、第三者の広告ネットワークに情報を開示する場合がある（必要な場合は、お客様の同意を得た上で）。 We may also disclose information through the use of cookies and similar technologies, as explained in the Cookies and Similar Tracking Technologies section below. You can opt out of us sharing your personal information for third-party targeted advertising through the options described in Your Privacy Rights and jurisdiction-specific sections below.
We do not share text messaging opt-in data and consent with third parties.
- Corporate Affiliates, Subsidiaries, and Acquirers of Our Business or Assets
We share information with our parent company, Strava, and its affiliates who process that information under their own Privacy Policies.
If Runna becomes involved in a business combination, acquisition, securities offering, bankruptcy, reorganization, dissolution, or other similar transaction, we may share or transfer your information in connection with such transaction.
- Legal Requirements and Prevention of Harm
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that the law compels or reasonably requires such disclosure. This may include responding to court orders, warrants, subpoenas, or other legal or regulatory process, or disclosures that are otherwise permitted by law.
We may also retain, preserve or disclose your information if we determine it is reasonably necessary or appropriate to: (1) prevent death, serious bodily injury, or other significant harm; (2) address issues of national security or other issues of public importance; (3) prevent or detect violations of our Terms or fraud or abuse of Runna or its users; or (4) protect our operations or our property or other legal rights, including in connection with actual or potential litigation.
- クッキーおよび類似の追跡技術
当社は、セキュリティおよび認証の確保、お客様の体験の把握と改善、アナリティクスの実施、関連性の高い広告の配信、広告とのインタラクションの把握、ならびに本サービスの閲覧および利用を可能にするため、クッキー、SDK、Google Analytics、およびその他のサードパーティ製トラッキング技術を通じて情報を収集、利用、開示する。 Specific to Google Analytics, you can find more information in Google’s explanation at “How Google uses information from sites or apps that use our services”. Learn more about how we use cookies and manage your preferences by visiting our Cookie Policy.
- お客様のプライバシーに関する権利と選択肢
以下は、居住地によって適用される法律に基づき、利用可能なプライバシーに関する権利である。ただし、制限や例外が適用される場合がある。 If you need further assistance exercising your rights, please use the Contact Us information below.
Access and Portability: You may have the right to know, and request access to, the personal information we collect, use, share, or otherwise process about you. アカウントにログインすれば、お客様の情報の多くにアクセスできる。 If you want to port (move) your data, please Contact Us.
Rectify or Correct: You may have the right to correct inaccurate information.
Restrict or Delete: You have the right to restrict or delete personal information. アカウントを通じて、投稿した写真などのコンテンツの削除、個々のアクティビティの削除、あるいはアカウント自体の削除など、お客様の情報の多くを制限または削除することができる。 To delete your account, follow the instructions provided here. 一度削除されると、アカウントやアクティビティを含むデータを復元することはできない。 We do not have control over content you have shared directly or publicly with others, such as photos on other social media platforms, or that others may have copied.
Revoke Consent: To the extent we rely on your consent to engage in certain processing, you have the right to withdraw that consent at any time. Please note that the withdrawal of your consent will not affect processing done previously based on that consent.
Automated Decision-Making: We sometimes use AI features and automated decision-making to analyze your personal information, as described above. But we do not use these technologies for decisions that have legal or similarly significant effects on you.
- お子様のプライバシー確保
当社のサービスは、18歳未満の児童を対象としたものではなく、また、18歳未満の者から故意に個人情報を収集することはない。 If you are under 18 years of age, do not use the Services.
- その他の重要なプライバシーに関する情報
- How We Protect Information
We implement measures to manage your information securely and consistently with this Policy. We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.
- Retention of Information
We retain information as long as needed to provide the Services, subject to our legal obligations. 当社は通常、お客様がアカウントを削除するか、当社が本サービスを提供するためにその情報を必要としなくなるまで、お客様のアカウントに関連する情報を保持する。 In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
- Notice for Individuals in the EEA, UK, Switzerland, Brazil and Other Regions
Below is additional information in accordance with data protection laws in the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, Brazil, and other relevant jurisdictions.
Data Subject Rights: Please see Your Privacy Rights and Choices above for a list of rights we provide to you, as well as how to exercise them. さらに、当社の正当な利益に基づく個人情報の処理について、異議を申し立て、またはその処理の制限を求める権利がある。 そのような場合、処理を継続するやむを得ない正当な理由がある場合、または法的理由により必要とされる場合を除き、当社はお客様の情報の処理を中止する。 また、プロフィール内の通知設定を変更してメールマガジンをいつでも配信停止にすることで、ダイレクトマーケティングを目的とした情報の処理に異議を申し立てることもできる。 また、お住まいの地域のデータ保護監督機関に苦情を申し立てる権利がある場合もある。
Lead Supervisory Authority: Runna’s lead supervisory authority in the EEA is the Data Protection Commission of Ireland, and the Information Commissioner’s Office in the UK.
Getting in Touch: Please see the Contact Us section below for our Data Protection Officer and Data Protection Representative. If you have any questions or requests about your legal rights, you can also contact our Data Protection Officer at dpo@runna.com.
Legal Bases: Certain data protection laws require us to identify a valid legal reason (called a “legal basis”) before we collect, use, share or otherwise process your personal information. 一般的な法的根拠には、次のようなものがある：
- 契約：お客様との契約（当社の利用規約）を履行するため、または契約締結前にお客様のご要望に応じて措置を講じるために、個人情報の処理が必要な場合。
- 同意：お客様が特定の目的で情報の利用を当社に許可した場合。 お客様はいつでも同意を取り消す権利がある。
- 正当な利益：お客様の権利を不当に侵害することなく、かつ、お客様が予期しうる方法で情報を利用する場合。
- 法的義務：法律によりお客様の情報を処理することが義務付けられている場合。
各目的ごとの具体的な法的根拠を知りたい場合は、「詳細を見る」をクリックしてください。
Cross Border Data Transfers: We predominantly process your information in the UK and EEA. However, we will transfer your information outside the UK and EEA to certain third parties disclosed in How We Share Your Information. お客様の情報は、米国へ移転され、そこで処理および保存される。
個人情報を国際的に移転する際は、適用されるデータ保護法に従い、標準契約条項などの法的措置を講じ、お客様の個人情報の保護を確保する。 If you have further questions about this or would like to request copies of the applicable safeguards used to transfer your information internationally, please Contact Us.
- 特定の米国の州に居住する方への通知
カリフォルニア州、コロラド州、コネチカット州、デラウェア州、アイオワ州、メリーランド州、ミネソタ州、モンタナ州、ネブラスカ州、ニューハンプシャー州、ニュージャージー州、オレゴン州、テネシー州、テキサス州、ユタ州、バージニア州などの特定の米国の州、および同様のプライバシー法を制定しているその他の州の居住者は、それぞれの州法（総称して「米国の州プライバシー法」）に基づき、追加の権利を有する場合がある。
Categories of Personal Information Shared and the Categories of Third Parties to Whom it was Shared: Our Policy describes how we collect, use, and disclose your personal information.
以下の「詳細を見る」リンク先の表には、過去12ヶ月間に事業目的で第三者に開示した情報の種類、およびそれらの第三者の種類が記載されている。
Data Subject Rights: Only you or someone legally authorized to act on your behalf may make a request related to your personal information. Please see Your Privacy Rights and Choices for a list of rights we provide to you, as well as how to exercise them. 以下に、米国の州のプライバシー法に基づき、お客様が有する可能性のある追加の権利について説明する。
- Opt Out of Sharing for Targeted Advertising: You have the right to opt out of sharing your personal information for targeted advertising. ウェブサイトのフッターにある「個人情報を共有しない」リンクをクリックするか、グローバル・プライバシーコントロールなどのオプトアウト設定信号を送信することができる。 なお、「Do Not Track（DNT）」はブラウザで設定できるプライバシー設定だが、当社は現在、DNTシグナルを処理していない。
- Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes other than with your consent to provide the Services, or as otherwise permitted by law.
- Non-Discrimination: We will not discriminate against you for exercising any of your US State Privacy Law rights.
- Appeal: You may have the right to appeal our decision regarding a request related to your privacy rights.
Authorized Agents: You may appoint an authorized agent to exercise any of your privacy rights on your behalf. お客様の代理人がお客様に代わって行動していることを確認するため、当社は代理人に証明書類の提出を求めるほか、お客様ご自身にも本人確認をお願いする場合がある。
- プライバシーポリシーの更新
Runnaは、本ポリシーをいつでも変更する権利を留保する。 本ポリシーに変更を加える場合、改訂後のポリシーとその発効日を当社のウェブサイトに掲載する。 重要な変更を行う場合は、事前に目立つ形で通知する。 本ポリシーの変更に同意できない場合は、本サービスの利用を中止し、アカウントを削除すべきである。
- お問い合わせ
当社のプライバシーに関する取り組みや本ポリシーについてご質問がある場合、または当社もしくはデータ保護責任者へご連絡を希望される場合は、以下のメールアドレスまたは住所までご連絡ください。
データ保護代理人
Instant EU GDPR Representative Ltd.
Office 2, 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland
contact@gdprlocal.com
+35315549700
ラン・バディ・リミテッド
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Attention: Legal
dpo@runna.com
