This Privacy Policy (“Policy”) describes how we collect, share, and use your personal information, as well as how to exercise your privacy rights and choices.
- Scope
Esta Política se aplica a la plataforma de Runna, incluidas las aplicaciones móviles, los productos, los sitios web, la tecnología, el software y los servicios relacionados (en conjunto, los «Servicios»). Please also read our Terms and Conditions (“Terms”), which set out the terms governing the Services. En el contexto de esta Política, los términos «Runna», «nosotros», «nuestro» o «nos» se refieren a The Run Buddy Limited, que opera bajo el nombre comercial de Runna, una empresa de Strava. Según esta Política, Runna actúa como responsable del tratamiento o «empresa» en relación con los datos personales que tratamos. This means we decide how to collect and process personal information.
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
- Information We Collect
- Information You Provide
Account Information: We collect account information such as your name, email address, date of birth, gender, username, and password.
Profile Information: We collect information you provide about yourself, such as your profile photo, fitness goals, and level of experience.
Support Information: We collect the information you provide in connection with requests for support.
- Information From Using the Services
Content You Share: We collect content you share through the Services, such as photos, posts, comments, and messages.
Activity Data: We collect Activity Data directly or through third-party integrations you configure. Los «datos de actividad» son la información sobre las actividades y los entrenamientos que registras o subes a Runna, como la fecha, la hora, la distancia, la velocidad, el ritmo, la cadencia, las calorías, el esfuerzo percibido, la potencia y la información de geolocalización. Activity Data can also include health data, such as heart rate, if you choose to provide it.
Location Information: We collect or infer location information when you sign up for and use the Services. Para que nuestras funciones principales funcionen (por ejemplo, el seguimiento de actividad por GPS), debes darnos permiso a través de tu dispositivo para rastrear su ubicación exacta. You can stop sharing precise location at any time with your device settings.
Usage Information: We collect and infer information from your use of the Services, such as your participation in communities and Runna Spaces, participation in partner events (e.g., a parkrun), information related to races that you have entered, and actions you take such as clicking links, logging in, subscribing, your preferences, or viewing others’ activities.
Performance Metrics: We generate metrics from your information to help you analyze your performance, such as your Best Efforts and Runna Score.
Device Information: We collect technical information from the browser, computer, or mobile device used to access the Services. This includes device and network information (such as IP address), log files, and analytics information.
Cookies, Analytics, and Third-Party Technologies: We collect and use information through cookies and similar technologies. Please see the Cookies and Similar Tracking Technologies section below.
Payment Information: If you make a payment on Runna, we collect information about your purchase. No recopilamos los datos de tu tarjeta de pago. Instead, we use Payment Card Industry compliant third-party payment services.
- Information From Other Sources
Connected Devices and Apps: We collect information (including Activity Data) from devices and apps you choose to connect to Runna, such as your Garmin device. If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
Third-Party Accounts: You can sign up and log in to the Services using accounts with other businesses, such as Google or Apple (“Third-Party Accounts”). Si accedes a los Servicios a través de cuentas de terceros, recopilaremos información como tu nombre, dirección de correo electrónico, información de perfil y preferencias. To control the information we receive from Third-Party Accounts, you must use the privacy controls in your Third-Party Account.
Service Providers: We may collect information through our service providers, such as when we collect your feedback through surveys and questionnaires or when you make a purchase through the Runna Store.
Other Users’ Information: We may collect information about you from other Runna users, such as when they comment on your activities.
Corporate Affiliates: We may collect information about you from our parent company, Strava, and its affiliates.
- Cómo utilizamos tu información
- To Provide the Services
Create and Update Your Account: We process information, such as your Account Information and Profile Information, to create and update your account.
Process Your Subscription: We process information to manage your subscription, including using your Location Information to determine your country pricing.
Record Your Activities and Analyze Your Performance: We process your Activity Data and other information to help you record and analyze your performance. For example, we may compare your past efforts or help you set goals for training.
Enable GPS-Based Activities: We use your Location Information to enable GPS-based activity tracking and certain map-related features, such as visualizing your routes.
Customize Your Experience: We use information to personalize your experience. For example, we may prepare individualized training plans for you based on your goals and preferences.
Interact with Other Users: We facilitate interactions with other users, such as participating in communities, participating in Runna Spaces or events, and commenting on other users’ activities on the platform.
Provide AI Features: We use and develop machine learning (“ML”) or artificial intelligence (including large language models) (“AI”) to provide features designed to enhance your training and improve the Services (“AI Features”). Entre nuestras funciones de IA se incluyen, por ejemplo, la protección de la integridad y la seguridad de nuestros Servicios y usuarios (como la moderación de las imágenes que suben los usuarios a nuestra comunidad) y la oferta de información personalizada sobre entrenamiento. Depending on your privacy controls and sharing permissions, we also may use personal information such as Activity Data for AI Features, for example, to provide you with training analysis and recommendations.
Visualize Your Activities: We use information to visualize your activities, such as visualizations from your training log or performance metrics.
Share Insights: We help users find new ways and places to be active, and understand how others are engaging in activities. Por ejemplo, permitimos a los usuarios unirse a espacios y compartir información de interés sobre sus salidas con otros usuarios de ese espacio. We may also share aggregated or deidentified information, such as usage or demographics, for public and internal insights.
Contact You About the Services: We may contact you about material changes to our Terms, when investigating alleged violations of our Terms, or with customer support messages.
- To Assist You with a Request
We use information to provide support in response to your requests and comments. Depending on your request, this may require us to access your account (for example, to troubleshoot or replicate a reported issue).
- To Analyze and Improve Our Services
Analytics: We use information to measure traffic and usage trends, understand how visitors interact with our Services, and make improvements. This may include the use of cookies and other tracking technologies, as described in the Cookies and Similar Tracking Technologies section.
Services Improvement: We use information to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services.
- To Provide You with Sponsored Content, Marketing, and Advertising
Sponsored Content: We use information to display content sponsored by third parties like brands or event partners, such as races and partner rewards and discounts.
Marketing and Promotions: We use information to send you content about our Services and suggest or offer you promotions, trial offers, features, or activities.
Targeted Advertising: We advertise our Services through third parties, and may use cookies and other tracking technologies to support targeted advertising and serve relevant ads (see Cookies and Similar Tracking Technologies).
- To Protect You, Others, and the Services
We aim to protect users, enforce our Terms, and promote safety. Para ello utilizamos herramientas automatizadas. Por ejemplo, intentamos detectar usos indebidos y usuarios malintencionados, y eliminar el contenido que incumpla nuestras Condiciones de uso, como el discurso de odio o el spam. You can learn how to report violating content here. Nos reservamos el derecho a revisar las cuentas y las acciones de los usuarios para garantizar el cumplimiento de nuestras Condiciones de uso, y podemos suspender o cancelar cuentas como consecuencia de ello. We may also process your data when we believe it is necessary to prevent serious harm.
- To Manage Legal and Regulatory Obligations
We may use information to manage or respond to demands or obligations related to the law, government entities, or other regulatory bodies with respect to the Services.
- How We Share Your Infomation
We may share your information as follows:
- Information Visible to Others
Your information may be visible to other Runna users. Subject to your privacy controls, your information, including parts of your profile, username, photos, information and content you share (including location, such as where you run), Spaces you belong to on Runna, your Activity Data, the devices you use, and comments you give and receive may be viewable on Runna.
- Service Providers
We may share your information with third parties to support, improve, promote, and secure the Services; process payments; fulfill orders; host the Services; and communicate with you. Estos proveedores de servicios solo tienen acceso a la información necesaria para llevar a cabo funciones específicas en nuestro nombre. We require them to protect and secure your information.
- Third-Party Services
You can choose to share your information and content with third-party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Runna to offer an integrated feature, such as a tracking device. Information you provide to these third parties is subject to their terms and policies.
If you choose to use a Third-Party Account to log in to Runna, we share only the information necessary for login and security purposes. También puedes compartir tu información (incluidos los datos de actividad) por mensaje de texto, correo electrónico o en aplicaciones de redes sociales como Instagram. Activities you share to other social networks may be viewable on those platforms, and may include your Location Information.
- Partners
We may disclose information to marketing partners such as those sponsoring or organizing an event that you participate in, when you agree or direct us to share such information. La tienda Runna está alojada en Shopify y, cuando realizas una compra a través de ella, puedes optar por compartir tu información con Shopify, sujeto a sus condiciones y política de privacidad. También podemos compartir información con redes publicitarias externas para promocionar nuestros Servicios (con tu consentimiento, cuando sea necesario). We may also disclose information through the use of cookies and similar technologies, as explained in the Cookies and Similar Tracking Technologies section below. You can opt out of us sharing your personal information for third-party targeted advertising through the options described in Your Privacy Rights and jurisdiction-specific sections below.
We do not share text messaging opt-in data and consent with third parties.
- Corporate Affiliates, Subsidiaries, and Acquirers of Our Business or Assets
We share information with our parent company, Strava, and its affiliates who process that information under their own Privacy Policies.
If Runna becomes involved in a business combination, acquisition, securities offering, bankruptcy, reorganization, dissolution, or other similar transaction, we may share or transfer your information in connection with such transaction.
- Legal Requirements and Prevention of Harm
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that the law compels or reasonably requires such disclosure. This may include responding to court orders, warrants, subpoenas, or other legal or regulatory process, or disclosures that are otherwise permitted by law.
We may also retain, preserve or disclose your information if we determine it is reasonably necessary or appropriate to: (1) prevent death, serious bodily injury, or other significant harm; (2) address issues of national security or other issues of public importance; (3) prevent or detect violations of our Terms or fraud or abuse of Runna or its users; or (4) protect our operations or our property or other legal rights, including in connection with actual or potential litigation.
- Cookies y tecnologías de seguimiento similares
Recopilamos, utilizamos y divulgamos información mediante el uso de cookies, SDK, Google Analytics y otras tecnologías de seguimiento de terceros con fines de seguridad y autenticación, para comprender y mejorar tu experiencia, realizar análisis, ofrecer anuncios relevantes, entender cómo interactúas con los anuncios y permitirte navegar y utilizar nuestros Servicios. Specific to Google Analytics, you can find more information in Google’s explanation at “How Google uses information from sites or apps that use our services”. Learn more about how we use cookies and manage your preferences by visiting our Cookie Policy.
- Tus derechos y opciones en materia de privacidad
A continuación se detallan los derechos de privacidad de los que puedes disfrutar en virtud de la legislación aplicable, dependiendo de dónde vivas y con sujeción a posibles limitaciones y excepciones. If you need further assistance exercising your rights, please use the Contact Us information below.
Access and Portability: You may have the right to know, and request access to, the personal information we collect, use, share, or otherwise process about you. Puedes acceder a gran parte de tu información iniciando sesión en tu cuenta. If you want to port (move) your data, please Contact Us.
Rectify or Correct: You may have the right to correct inaccurate information.
Restrict or Delete: You have the right to restrict or delete personal information. Puedes restringir o eliminar gran parte de tu información a través de tu cuenta, por ejemplo, borrar contenido, como las fotos que has publicado, eliminar actividades concretas o borrar tu cuenta. To delete your account, follow the instructions provided here. Una vez eliminados, no podremos recuperar tus datos, ni tu cuenta ni tus actividades. We do not have control over content you have shared directly or publicly with others, such as photos on other social media platforms, or that others may have copied.
Revoke Consent: To the extent we rely on your consent to engage in certain processing, you have the right to withdraw that consent at any time. Please note that the withdrawal of your consent will not affect processing done previously based on that consent.
Automated Decision-Making: We sometimes use AI features and automated decision-making to analyze your personal information, as described above. But we do not use these technologies for decisions that have legal or similarly significant effects on you.
- Privacidad infantil
Nuestros Servicios no están pensados ni dirigidos a menores de 18 años, y no recopilamos a sabiendas información personal de nadie menor de 18 años. If you are under 18 years of age, do not use the Services.
- Información adicional importante sobre la privacidad
- How We Protect Information
We implement measures to manage your information securely and consistently with this Policy. We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.
- Retention of Information
We retain information as long as needed to provide the Services, subject to our legal obligations. Por lo general, conservamos la información relacionada con tu cuenta hasta que la elimines o hasta que ya no la necesitemos para prestarte los Servicios. In making these determinations, we consider the amount, nature, and sensitivity of the personal information, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
- Notice for Individuals in the EEA, UK, Switzerland, Brazil and Other Regions
Below is additional information in accordance with data protection laws in the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, Brazil, and other relevant jurisdictions.
Data Subject Rights: Please see Your Privacy Rights and Choices above for a list of rights we provide to you, as well as how to exercise them. Además, tienes derecho a oponerte al tratamiento que hacemos de tus datos personales en base a nuestros intereses legítimos, así como a solicitar que se limite dicho tratamiento. En esos casos, dejaremos de tratar tus datos, a menos que tengamos motivos legítimos y imperiosos para seguir haciéndolo o que sea necesario por razones legales. También puedes oponerte al tratamiento de tus datos con fines de marketing directo desactivando los boletines informativos por correo electrónico en cualquier momento, modificando la configuración de notificaciones en tu perfil. También puedes tener derecho a presentar una reclamación ante la autoridad de control de protección de datos de tu país.
Lead Supervisory Authority: Runna’s lead supervisory authority in the EEA is the Data Protection Commission of Ireland, and the Information Commissioner’s Office in the UK.
Getting in Touch: Please see the Contact Us section below for our Data Protection Officer and Data Protection Representative. If you have any questions or requests about your legal rights, you can also contact our Data Protection Officer at dpo@runna.com.
Legal Bases: Certain data protection laws require us to identify a valid legal reason (called a “legal basis”) before we collect, use, share or otherwise process your personal information. Entre las bases jurídicas más comunes se encuentran:
- Contrato: cuando el tratamiento de tus datos personales sea necesario para cumplir con el contrato que tenemos contigo (nuestras Condiciones) o para tomar medidas a petición tuya antes de celebrar un contrato.
- Consentimiento: Cuando nos has dado permiso para usar tu información por un motivo concreto. Tienes derecho a retirar tu consentimiento en cualquier momento.
- Intereses legítimos: cuando usamos tu información de formas que cabría esperar y que no afectan injustamente a tus derechos.
- Obligación legal: cuando la ley nos obliga a tratar tus datos.
Si quieres conocer la base jurídica específica de cada finalidad, haz clic en «Más información».
Cross Border Data Transfers: We predominantly process your information in the UK and EEA. However, we will transfer your information outside the UK and EEA to certain third parties disclosed in How We Share Your Information. Tu información se transferirá, procesará y almacenará en Estados Unidos.
Siempre que transferimos datos personales a otro país, utilizamos mecanismos legales, como las cláusulas contractuales tipo, para garantizar la protección de tus datos personales, de conformidad con la legislación vigente en materia de protección de datos. If you have further questions about this or would like to request copies of the applicable safeguards used to transfer your information internationally, please Contact Us.
- Aviso para personas que residen en determinados estados de EE. UU.
Los residentes de determinados estados de EE. UU., como California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, Nueva Jersey, Oregón, Tennessee, Texas, Utah o Virginia, así como de otros estados en la medida en que aprueben leyes de privacidad similares, pueden tener derechos adicionales en virtud de las leyes estatales correspondientes (en conjunto, «Leyes estatales de privacidad de EE. UU.»).
Categories of Personal Information Shared and the Categories of Third Parties to Whom it was Shared: Our Policy describes how we collect, use, and disclose your personal information.
La tabla que aparece en el enlace «Más información» que aparece a continuación describe las categorías de información que hemos facilitado a terceros con fines comerciales en los últimos doce meses, así como las categorías de dichos terceros.
Data Subject Rights: Only you or someone legally authorized to act on your behalf may make a request related to your personal information. Please see Your Privacy Rights and Choices for a list of rights we provide to you, as well as how to exercise them. A continuación te explicamos los derechos adicionales que puedes tener en virtud de las leyes estatales de privacidad de EE. UU.
- Opt Out of Sharing for Targeted Advertising: You have the right to opt out of sharing your personal information for targeted advertising. Puedes hacer clic en el enlace «No compartir mi información personal» que aparece en el pie de página del sitio web o enviar una señal de preferencia de exclusión, como el Control global de privacidad. Ten en cuenta que «No rastrear» (DNT) es una opción de privacidad que puedes configurar en los navegadores, pero actualmente no procesamos las señales DNT.
- Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes other than with your consent to provide the Services, or as otherwise permitted by law.
- Non-Discrimination: We will not discriminate against you for exercising any of your US State Privacy Law rights.
- Appeal: You may have the right to appeal our decision regarding a request related to your privacy rights.
Authorized Agents: You may appoint an authorized agent to exercise any of your privacy rights on your behalf. Para comprobar que tu representante autorizado actúa en tu nombre, le pediremos que nos presente una prueba y es posible que también te pidamos que verifiques tu identidad.
- Actualizaciones de la Política de privacidad
Runna se reserva el derecho a modificar esta Política en cualquier momento. Si hacemos cambios en esta Política, publicaremos la versión revisada y su fecha de entrada en vigor en nuestra página web. Si hacemos cambios que consideremos importantes, te avisaremos con antelación y de forma clara. Si no estás de acuerdo con algún cambio en esta Política, deberías dejar de usar los Servicios y eliminar tu cuenta.
- Contacta con nosotros
Si tienes alguna pregunta sobre nuestras prácticas de privacidad o sobre esta política de privacidad, o si quieres ponerte en contacto con nosotros o con nuestro responsable de protección de datos, puedes hacerlo a través del correo electrónico o las direcciones que figuran a continuación.
Representante de protección de datos
Instant EU GDPR Representative Ltd.
Office 2, 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland
contact@gdprlocal.com
+35315549700
The Run Buddy Limited
71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Attention: Legal
dpo@runna.com
